Privacy Policy

At Khyati Online Mart, we highly value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order or register for an account.
Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our site to help us improve your shopping experience.

2. How We Use Your Information

We use the collected information for the following purposes:

To process, fulfill, and dispatch your orders.
To communicate with you regarding your order status, shipping updates, and returns.
To respond to your customer service inquiries and support requests.
To send you promotional emails or WhatsApp messages about new collections, sales, and special offers (only if you have opted in).
To detect and prevent fraudulent transactions and ensure website security.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third-party service providers who assist us in operating our business, such as:

Courier & Delivery Partners: To ship your orders to your address.
Payment Gateways: To securely process your prepaid and partial COD transactions.
Legal Compliance: We may disclose information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All sensitive payment information is encrypted and transmitted securely via our payment gateway partners.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page, and the "Last Updated" date will be revised accordingly.